Win32 Exception

[pyromanfo]

Is anybody else getting a crash when the game tries to launch?

I'm using an ATI card on Vista 64-bit, and I can't get the game itself to launch at all.  I can get to the menus, but "Quick Match" crashes every time.  I've tried all the compatibility mode settings as well.

[Chris]

Hmm. I'm pretty sure other people have had it work on 64-bit Vista, and an ATI card shouldn't be a problem either. Are you using the Steam version? Demo, or bought? Is there anything more to the error message?

If you browse to %appdata%\MayhemIntergalactic (same as C:\Users\YourUserName\Application Data\MayhemIntergalactic - note that Application Data is a hidden folder) and look at the latest log file, what does it say? Anything of interest?

If we can't figure it out otherwise and you're agreeable, I can send you a debug build of the game with some logging, which should help me figure out what's going on.

[pyromanfo]

Hey thanks for the log file location!

Yeah it's the Steam version, bought.

Renderer startup took 354636 microseconds
Audio startup took 1959392 microseconds
[2009/01/25 16:17:57] Game started
Trace: Load OGL texture
Stack trace: loadgraphic
Application cleanup failed: Win32 Exception

My resolution is 1680x1050 and my graphics quality is set to "Low".  If I set it any higher I get huge amounts of lag in the menus.

I'd be glad to try a debug version if you want.

*edit* Just noticed, I messed up above.  I was on Vista 64-bit, now I'm on 64-bit Windows 7 beta.

[Chris]

You may be the first person to try it on Windows 7.   Welcome to the wild untested frontier!

It's failing to load a texture, which is odd since the menu presumably displays properly. Do you have the latest drivers for your graphics card?

I'll make a note to send you a debug build. (I'd do it now but I'm on Linux, so I can't compile one.)

[pyromanfo]

Like I said if the graphics quality isn't on "Low" the menu lags horribly, it could be something with the format of the texture or the size. 

It's the latest drivers, but it's the ATI "Windows 7 beta" drivers so who knows.  I may try their official Vista drivers and see how that goes.

[Chris]

It sounds to me like the graphics driver isn't doing hardware acceleration for OpenGL, so the game is rendering in software mode (which is why it's so slow and needs to be set to Low quality). That may or may not explain your crash, though... we'll have to see what the debug version shows up.

[pyromanfo]

Okay so it looks like OpenGL isn't supported under 64-bit Windows 7.

http://users.pcflive.co.za/12999/win7%20release%20note.html

I really may just break down and get an NVIDIA card

[Chris]

Ah... well, that's what you get for using a beta operating system I'm afraid.

It might work if you go back to Vista; Vista and OpenGL are not the best of friends, but the drivers should be more fully-featured than they used to be.